Full shipping and returns information is coming soon. We are currently finalising our fulfilment partnership.
We are in the process of connecting with our third-party logistics (3PL) partner. Full shipping rates, delivery timelines, and returns procedures will be published here once that integration is complete. In the meantime, please contact us with any questions.
Shipping rates, carriers, and estimated delivery windows will be listed here. This section will be updated once our fulfilment partner is confirmed.
Return eligibility, timeframes, and the returns process will be detailed here. This section will be updated once our fulfilment partner is confirmed.
For product defects or quality issues, please refer to our warranty policy — all CASETIDES products are covered by a 2-year limited warranty.